Clinical and Communication Skills for the Lactation Professional (Part 1 of 90 Hour course)

SKU: PROF-1of2 Category:


The Breastfeeding Center of Ann Arbor
and Barbara Robertson, MA, IBCLC are proud to offer:
“Clinical and Communication Skills for Lactation Professionals:
What to say, How to say it, and When to say it”
Part 1 of a 90 Hour Course

Offered: This course is normally offered in January of 2018. However, dates for 2018 are being changed due to teaching conflicts. Please email,, if you are interested in taking this course in 2018. Thank you!
45 lactation CERPs will be granted at end of the course

Taught by Master Educator Barbara Robertson, MA, IBCLC

Is becoming an IBCLC right for me?

Join us for a live TeleSeminar on Tuesday, November 28, 2017, at 7:30 pm (EST) to explore the answer to this question. Barbara D. Robertson will host a FREE Question & Answer session for anyone wanting to learn about becoming an IBCLC. We will start with the Top 5 Questions about Becoming an IBCLC and finish with Q&A from the audience. All you need is a phone and an hour of your time. Pre-registration is required. Email

The 45 hour course will be held at the
Center for the Childbearing Year Teaching Space
722 Brooks Street
Ann Arbor, MI 48104

Payment options:
We can bill your credit card either in one payment for Part 1
Note:  Part 2 is a separate charge!  This is only for Part 1

Or in three easy payments of $240.00. If you would like this option, you may charge in on your credit card or your first payment is due the morning of the first day of class. You must let Barbara know you are coming in advance if you would like this second option! or 734-975-6534.

Or you can mail a check made out to:
Breastfeeding Center of Ann Arbor, 2595 Powell Ave, Ann Arbor, MI 48104

Why take this course?

  • You will be able to understand the normal course of breastfeeding
  • You will be able to identify breastfeeding problems
  • You will be able to understand the underlying causes of breastfeeding problems
  • You will have direct exposure to clinical strategies and gain enhanced confidence
  • You will be able to offer practical solutions in a compassionate, easily understandable way

Who is this course for?

  • IBCLCs who need Lactation CERPs for re-certification
  • Aspiring IBCLCs who are acquiring their breastfeeding education CERPs. (Note: We will be offering Part 2 of this course on February 21-25, 2018 for a complete, comprehensive 90 hour course.)
  • RNs or other health care professionals who want to increase their breastfeeding skills or acquire 20+ hours of breastfeeding education for the “Baby Friendly” hospital initiative.
  • Peer Counselors, La Leche League Leaders, anyone, who wants to be able to better help mothers and babies with breastfeeding concerns
  • Birth and post-partum Doulas who are interested in being on the cutting edge of breastfeeding support

What participants are saying:

“Barbara was so energetic and devoted to breastfeeding that it made me motivated to learn as much as possible. I wish every doula was trained by her and every mother received her care.” — Class Participant

“I feel more confident working with breastfeeding women, and will be a better observer and problem solver.” — Class Participant

What is different about Barbara Robertson’s new lactation course?


We promise that you will not sit and just listen to power point lectures for 45 hours.

This extremely interactive course focuses on utilizing techniques research has shown to be effective for adult learning.

In order to truly learn something, you have to use it in some way, not just hear it.

We will do small group work, work with actual mothers and babies, role play, case studies, large group discussions, problem solving, and practice, practice, practice the skills we are using focusing on how to effectively communicate with our families.

With breastfeeding, social and emotional support are just as important as your technical knowledge.

Our Mission for this Course

We help mothers to nurse by providing them with knowledge and skills they can use to improve their nursing relationship. No technique will work unless the mother feels confident that she can use theses skills without our help.

Tentative schedule:

Note:  Nightly home work is required.

Wednesday 8:00 am until 5:30 pm
Day One

  • Why should we breastfeed?  New research on whys.
  • How long should we breastfeed?
  • What would we do as mammals?  What is normal for a mammal?
  • How we make milk
  • Breastfeeding problem solving:  Why are we not breastfeeding?

Thursday 8:00 am until 5:30 pm
Day Two

  • Breast anatomy and breast health
  • Infant anatomy
  • Latching and positioning
  • Breastfeeding problem solving:  Helping mother and babies latch

Friday 8:00 am until 5:30 pm
Day Three

  • Working with Breastfeeding Café mothers and babies
  • What is important information for us to have?  Mother and infant assessment
  • How to do a test weight
  • How to calculate calories needed per day for an infant
  • How to assess a mother’s milk supply
  • How to convey information to families about their babies’ needs
  • Breastfeeding problem solving:  How much help does this family need?

Saturday 8:00 am until 5:30 pm
Day Four

  • When things aren’t working-  Problems with breastfeeding
  • How do you know baby’s getting enough milk?
  • Case studies for breastfeeding problems
  • Increasing mother’s milk
  • Breastfeeding problem solving:  Helping with milk transfer

Sunday 8:00 am until 5:30 pm
Day Five

  • Ways to move milk other than baby
  • Hand expression
  • Types of pumps
  • Pumping schedules
  • The differences between human milk feeding and breastfeeding
  • Re-lactation
  • Induced lactation (adoptive nursing)
  • Human milk banking
  • Breastfeeding problem solving:  Making it work!

Additional information


Leave a Reply

Your email address will not be published. Required fields are marked *